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Central Arizona Shelter Services
Phoenix, AZ, United States
6 days ago
Metropolitan Housing Coalition, Inc.
Louisville, KY, United States
13 days ago
Central Arizona Shelter Services
Phoenix, Arizona, United States
6 days ago



Job Summary:   The Donor Communications Manager is responsible for the overall success of the annual and mid-level giving campaign, including growing the donor base through multichannel strategies, renewing and upgrading donor support, strengthening donor relationships with CASS, and developing a pipeline of major giving level prospects for other members of the team. Will have primary responsibility for sustaining and growing the number of annual and mid-level donors by ensuring a positive and engaging donor experience.

*Pay Commensurate with Experience*

Essential Functions:

  • Responsible for implementation and management of department’s strategic communications plan and calendar, including drafting, review and distribution of marketing and solicitation direct mailings, appeals, electronic communications, and strategic solicitation and informational collateral.
  • Lead the planning and implementation of campaign initiatives focused on new and recurring donations, including AZ Charitable Organization Tax Credit, Giving Tuesday, AZ Gives Day, and Heat Relief.
  • Develop public relations/media relationships and advertising campaigns as needed.
  • Collaborate with Development and Programs teams to craft valuable and engaging content.
  • Develop multichannel strategies and tactics to reach larger audiences and share with community members and donors the story of CASS

Work Environment:   This job primarily operates in an office indoor environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move objects up to 10 pounds and occasionally lift and/or move objects up to 25 pounds unassisted. The employee must be able to self-transfer and move throughout the facilities, between buildings, and around campus at multiple sites. Close visual acuity to prepare and analyze reports and data. Visual acuity and physical ability to operate a motor vehicle.



  • Bachelor’s degree in related field;
  • Minimum three years of experience in donor communications and stewardship for a nonprofit;
  • Familiarity with CRM Donor Databases (Donor Perfect preferred) and email marketing systems (such as Constant Contact);
  • Intermediate to advanced proficiency in Word, Excel and Outlook calendaring, highly accurate data entry skills;
  • Reliable transportation and valid Arizona driver license, proof of insurance and a 39-month satisfactory driving record; must be willing and able to use personal vehicle for off-site events;
Help Us Fight Homelessness!
Central Arizona Shelter Services (CASS) is the largest provider of homeless shelter and support services in Arizona. Join a team that is changing lives! We seek individuals interested in starting a nonprofit career, as well as seasoned professionals looking to apply their skills and experience where they can make an impact on individuals and our community.    
Our diverse and inclusive team has a wide range of backgrounds, perspectives, and skills to support our agency’s mission and vision. We provide employees the opportunity to grow their careers, skills, and experience through training and development programs, internal promotions, and job specialization.   
CASS employees enjoy challenging work, rewarding careers, and a comprehensive benefits package designed to meet their medical, financial, and retirement needs. All full-time and specific part-time employees are eligible for benefits on the first of the month following 30 days of continuous employment. Several medical, dental, and vision plans are available at no cost for employee-only coverage.
· Medical, Dental, and Vision
· Flexible Spending Accounts
· 403(b) Retirement Plan
· Employer-paid Life Insurance
· Employer-paid Short-term and Long-Term Disability
· Voluntary Benefits (Employee-Spouse-Child Life, Critical Illness, Accident, Hospital Indemnity, and Identity Theft Insurance)
· Tuition and Professional Certification Reimbursement
· Employee Assistance Programs (EAPs)
· Generous Paid Time Off (PTO) and Paid Sick Leave (PSL)
· 10 Paid Holidays, 1 Floating Holiday, and 1 Birthday Month Day Off
· Employee Referral Program
CASS is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, sex, age, disability or medical condition (including genetics), national origin, veteran status, gender identification, sexual orientation, or any other categories protected by federal, state, and local anti-discrimination laws. We are committed to providing employees a safe and positive work environment free from discrimination and harassment. All individuals are encouraged to apply.
To request assistance or reasonable accommodation with the application process, please contact
A criminal background check is part of our hiring process but may not be used to make the final hiring decision. CASS is a drug-free workplace.

Job Information

  • Job ID: 63100903
  • Location:
    Phoenix, Arizona, United States
  • Position Title: Donor Communications Manager
  • Company Name For Job: Central Arizona Shelter Services
  • Job Function: Program/Project Management
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: BA/BS/Undergraduate
  • Min Experience: 2-3 Years
  • Required Travel: None

Please refer to the company's website or job descriptions to learn more about them.

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