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ProEducation Solutions, LLC
United States
30+ days ago
ProEducation Solutions, LLC
United States
30+ days ago

Description

ProEducation Solutions --100% Remote Positions Open

Job Description:  100% remote position assisting college's various offices (financial aid, admissions, registrar, and bursar) by answering phone calls inquiries from students and parents concerning their specific questions. This position requires you to dedicate a consistent number of daily hours to answering the phones.

Communication Consultants can work either full or part-time. Communication Consultants have "view" access to our client college systems so that specific questions can be answered for the student/parent.   ProEd will provide all training on institutional policies.

Experience with Banner or Peoplesoft is a plus but not required.

The consultant is responsible for: 

(a) Answering the phone during the agreed-upon hours each day/week,
(b) Following all school policies and procedures for financial aid services,

Requirements:  All consultants must pass a criminal background check conducted by ProEd. Applicants must have higher education experience in financial aid, admissions, registrar, or bursar offices.

Compensation:  Consultants are paid based on experience and per handled phone call. Most consultants make anywhere from $15-$35/hour based on the number of calls handled.

Equipment & Supplies:  Minimally, the consultant will need a Windows-based computer (less than two years old) with MS Office  (Word & Excel), a secure broadband Internet connection, and a headset. The consultant is responsible for obtaining any needed equipment or office supplies.   ProEd will provide the consultant with an e-mail account, a site license for Terminal Emulation, VPN software, a voice-over IP telephone/extension, and access to the secure FA Services Web Portal and any other required software.

I am interested. What should I do next?

Go to: https://www.proed.org/financial-aid-consultant and submit the form with your contact information or e-mail: athielke@proed.org



Requirements

Requirements:  All consultants must pass a criminal background check conducted by ProEd. Applicants must have higher education experience in financial aid, admissions, registrar, or bursar offices.

Job Information

  • Job ID: 64368533
  • Location:
    United States
  • Position Title: Remote Communications Consultant
  • Company Name For Job: ProEducation Solutions, LLC
  • Job Function: Customer Service
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: None
  • Min Experience: None
  • Required Travel: None
Educational Services
Sarasota , Florida , United States

ProEducation Solutions provides outsourcing services to financial aid offices. These services currently include processing verification and professional judgment cases. We perform this work in a completely virtual environment. All of our consultants work from home and utilize special software to enable virtual access to our college clients' data. We employ only experienced financial aid professionals.

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